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Microsoft Certification Exam: MB2-717 Microsoft Dynamics 365 for Sales Practice Exam
You are working with an organization that uses Microsoft Dynamics 365 and Microsoft Office 365. The organization communicates with their customers primarily via email.The organization is struggling with getting emails tracked in Dynamics 365 on the right records, and emails are often not tracked at all.Which feature should you recommend implementing to get visibility of untracked emails inside Dynamics 365 for relevant?
A. Relationship Insights with Email Engagemen
B. Relationship Assistant
C. Server-Side Synchronization between Microsoft Dynamics 365 and Exchange
D. Relationship Insights with Auto Capture
You are a sales support specialist for a company that utilizes Microsoft Dynamics 365.You are going through the many records of their current database and inputting this data into Microsoft Dynamics 365.Which instance below would be created as an Opportunity record in Microsoft Dynamics 365?
A. a person who calls into the company after receiving a mass mailing advertisement from your company
B. a person who has prequalified for a mortgage and wants to utilize a real estate agent to look at property
C. a person who signs a contract to purchase three cases of your product on a quarterly basis for 2 years
D. a list of people supplied by a marketing research firm that matches your target market
You are a new sales executive for a company that utilizes Microsoft Dynamics 365.
You have begun tracking your activities in Microsoft Dynamics 365. You have completed the activities for one of your customers.
How will the activity state of the designated tasks be modified to reflect the fulfillment of these
A.You must manually change the activity state to Canceled.
B.The activity state will update automatically when the associated opportunity is won.
C.The activity state will update automatically when the associated sale order is complete.
D.You must manually change the activity state to Completed.
You are a new sales executive for a company that utilizes Microsoft Dynamics 365.You have begun tracking your activities in Microsoft Dynamics 365. You have completed the activities for one of your customers.How will the activity state of the designated tasks be modified to reflect the fulfillment of these?
A. You must manually change the activity state to Canceled.
B. The activity state will update automatically when the associated opportunity is won.
C. The activity state will update automatically when the associated sale order is complete.
D. You must manually change the activity state to Completed.
You are The technical support specialist for a company that utilizes Microsoft Dynamics 365. A new user calls the help desk complaining that every time they try to create a record, they are being denied the ability to The user states that some type of error is displayed as well.What would cause this error?
A. The user cannot create records using the Outlook client
B. The user failed to populate at (east one required field.
C. The user is using Dynamics 365 Business Edition father than Enterprise Edition.
D. The user cannot input more than 250 characters into a single line of text field.
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